Got questions?  We've got answers.

Every single one.

Yes. You set your own hourly rate and it's displayed publicly on your profile. Businesses see your rate before they engage you — no surprises on either side. You keep 90% of every dollar you earn. GigLink takes a 10% platform fee.

Yes — that's the whole model. GigLink is built for finance professionals who want to work fractionally across multiple businesses simultaneously. You control your availability and which briefs you engage with.

Yes. GigLink handles all invoicing, payments, and billing administration on your behalf. You focus on the work — we handle the paperwork. Payments are processed on a regular cycle with clear reporting.

Your pitch video is a 2–3 minute introduction that businesses watch before deciding whether to engage you. It's your chance to communicate your expertise, personality, and working style — the things a CV can't capture. Strong pitch videos consistently lead to more engagements.

GigLink charges a 10% platform fee on the expert side. When a finance expert earns $1,000 through GigLink, they receive $900 and GigLink retains $100. Businesses pay $0. This model aligns GigLink's incentives with businesses — we only succeed when you hire successfully.

Rates vary significantly by role, experience, and specialisation. As a guide: Bookkeepers typically range from $65–$120/hr, Fractional CFOs from $150–$350/hr, and most roles sit somewhere in between. All rates are posted publicly on each expert's profile — no surprises.

None. There are no setup fees, subscription fees, or cancellation fees for businesses. You pay only the expert's agreed hourly or project rate. All rates are visible before you commit to anything.

Traditional recruitment agencies charge 15–25% of annual salary as a placement fee — that's $30,000–$50,000 for a mid-level hire. GigLink charges businesses $0. You also get verified credentials, a video pitch, and a shortlist in 48 hours rather than 6–8 weeks.

Every GigLink expert goes through a rigorous multi-step vetting process. We verify credentials against CPA Australia and CA ANZ, manually review their work history and profile, and assess their pitch video for communication quality and professionalism. Only 18% of applicants are approved.

It means that for every 100 finance professionals who apply to join GigLink, only 18 are accepted. We reject applicants who don't meet our credential standards, whose work history doesn't match their claimed experience, or whose pitch video doesn't demonstrate sufficient communication ability. It's a high bar — deliberately.

Yes. We verify professional memberships and credentials directly against the records held by CPA Australia and CA ANZ. Self-reported credentials are not accepted — every qualification displayed on a GigLink profile has been independently confirmed.

Contact our team immediately. We take quality issues seriously and will work with you to resolve the situation — including finding a replacement expert at no additional cost if needed. Expert ratings and feedback are monitored continuously and underperforming experts are removed from the platform.

Yes. GigLink operates across all Australian states and territories. Most finance work can be delivered remotely, so location is rarely a barrier. For businesses that prefer in-person support, you can specify this in your brief and we'll match accordingly.

Click Post a Brief in the navigation. You'll be guided through a short form covering the type of expert you need, the scope of work, your timeline, and budget range. It takes around 5 minutes and our team reviews every brief before matching begins.

Each expert records a 2–3 minute video introduction covering their background, expertise, and how they work with clients. You watch this before deciding whether to engage them — essentially an interview on your schedule, without the scheduling friction. It's one of the most loved features on the platform.

Yes. Many GigLink engagements run as ongoing monthly retainers — particularly for roles like Fractional CFO, Bookkeeper, and Management Accountant where businesses want consistent part-time support. You agree terms directly with the expert and GigLink handles the billing each cycle.

Our support team is based in Australia and available during business hours. You can reach us via the Contact page or through the platform's support chat. We aim to respond to all enquiries within one business day.